Your IT department is at the core of any organization. They ensure systems run efficiently, data remains protected, employees remain productive and organizational goals remain on target – but with technology constantly shifting it can be hard for IT teams to keep pace. Therefore, it has become a necessary to outsource your IT needs from third-party service providers. For seamless IT operations of your Chicago businesses, consider choosing one of the finest managed IT services in Chicago.
Have a look at a few facts and figures demonstrating the necessity of an effective IT department:
Since the introduction of IT department, around 80 percent of time and capital is spent on repairing and reinstalling important systems, thus giving priority to maintenance tasks instead of strategic initiatives.
The cost of data breach is on constant increase. As per the 2022 estimates, they cost approximately $4.35 million each; IT departments are crucial in safeguarding organizations against such expensive attacks.
By 2030, the worldwide IT staffing shortage will grow to 85,88 million and IT departments find that they face the toughest competition for skilled labour in history.
IT Department Structure
Chief Information Officer (CIO)
It is the chief information officer who leads an information technology department by developing and implementing its IT strategy, bringing information technology projects according to business objectives and ensuring optimum operation of IT systems.
These include updating the software applications used by employer devices, setting up and maintaining the IT systems and infrastructure like servers, databases among others through the IT operations team. Moreover, this group is responsible for troubleshooting of problems related to the operation of the systems and providing the users with the technical support, if necessary.
S/W Development is responsible for developing and maintaining all applications within an organization that work in conjunction with IT operations to ensure that all software programs are configured well and operating at optimal levels.
IT Project Management
In an organization, IT project management team is responsible for the supervision of IT projects in order to see they are completed on time, within the budget and clients’ satisfaction.
IT Security and Compliance
The responsibility of the IT security and compliance team is to ensure that all the IT systems in an organization meets the regulatory requirements. This includes setting up of firewalls, antivirus as well as monitoring the user access, hence allowing only the authorized individuals to access the sensitive data or systems.
A trained IT team helps in providing user friendly IT support which includes training of all the employees’ use in such systems and offering technical support any time a user encounters an issue with the system use.