Full Service, No Compromise.
Our belief is to give you the best of what IT has to offer! And our incredible team will make sure that our vision
is never compromised!
24/7 HelpDesk
When facing a technological roadblock, you want a person with a human touch to help resolve your issue, not just a robot. At Advanced IT, we prioritize the people behind the technology. When you contact our 24/7 IT help desk, you will always be assisted by one of our friendly experts.
KEY FOCUS AREAS INCLUDE
Providing desktop support to help your team quickly identify, respond to, and recover from technical issues and downtimes
24/7 NOC (Network Operations Center)
A critical part of our Advanced IT Managed Services, which are designed to help our customers focus on their core business. We take care of their IT infrastructure, business applications, and services so they can concentrate on what they do best. Our Managed Services include a range of activities and tools that we use to manage our customers’ IT environments.
KEY FOCUS AREAS INCLUDE
Initial and ongoing assessments of your IT infrastructure to ensure it is secure, reliable, and performing optimally
Network and services configuration to ensure your systems are set up and maintained to meet your specific business needs
Network automation and toolset development to improve the efficiency and effectiveness of our management processes.
Anti-Virus protection and monitoring
At Advanced IT, we provide robust antivirus solutions to protect workstations and servers against both known and emerging malware threats. Our antivirus software employs traditional signature-based protection to stay up-to-date with the latest dangers and advanced heuristic checks and behavior filtering to defend against new infections.
KEY FOCUS AREAS INCLUDE
Ensuring protection against known and emerging malware threats
Minimizing resource usage to prevent slowdowns
Providing full visibility and control over antivirus operations
Asset Lifecycle Management
Say goodbye to the tedious search for accurate asset information. Advanced IT automatically pulls data from our tools and beyond, providing you with reliable hardware, software, and warranty information in one sheet. Now, you can easily obtain the actual asset lifecycle status without wasting time on manual searches.
KEY FOCUS AREAS INCLUDE
Consolidating all of your asset data into a single sheet
Eliminating wasted time and money on duplicated data
Offering seamless integration to automate processes with just a few clicks
Remote Monitoring and Management
Enables our IT team to manage and monitor an organization’s IT infrastructure remotely, providing real-time alerts and automated support to address technical issues proactively.
KEY FOCUS AREAS INCLUDE
Constant issue monitoring and notifications
Remotely monitoring devices for common issues with confidence and receiving real-time alerts
Professional Services Automation
Automate and streamline various operational processes, including project management, resource planning, time tracking, and other key workflows. By leveraging PSA tools, Advanced IT can optimize service delivery, improve resource utilization, and ultimately enhance overall productivity.
KEY FOCUS AREAS INCLUDE
Project management
Resource planning
Time tracking and other key processes
Client Documentation Platform
Our Client Documentation Platform helps find, track, and access all relevant information, providing unparalleled efficiency, transparency, and consistency throughout.
KEY FOCUS AREAS INCLUDE
Organized documentation
Relationship mapping
Secure password management
Enterprise-grade security
vCIO (virtual Chief Information Office)
Technology is essential to your success, but understanding your options can be overwhelming with limited in-house resources. That’s where our vCIO (virtual Chief Information Officer) comes in.
KEY FOCUS AREAS INCLUDE
Assessing your technology needs
Bringing a broad technical background that spans a range of IT environments and applies that technical knowledge to help you achieve your goals
Business Review Reporting
Our Business Review Reporting offers businesses comprehensive reporting on key technology areas such as asset lifecycle management, warranty look-ups, and budget forecasts, helping clients make informed decisions about their IT infrastructure.
KEY FOCUS AREAS INCLUDE
Asset Lifecycle Management
Warranty Look-ups
Budget Forecasts
Domain and SSL certificate monitoring
Strengthen our client trust by ensuring their website’s SSL certificate is installed and working correctly with our Domain and SSL Certificate Monitoring service.
KEY FOCUS AREAS INCLUDE
Checking SSL expiration
Monitoring website security
Providing immediate alerts
Dark Web Monitoring Email Phishing and training
Our award-winning Dark Web Monitoring, Email Phishing and Training solutions offer invaluable insights and peace of mind at an incredible value. With always-on human and machine monitoring using real-time, analyst-validated data, it works to protect your business from credential compromise risks.
KEY FOCUS AREAS INCLUDE
Comprehensive and validated data
Quick and easy setup in minutes
Affordable and scalable solution
Network and Security Assessments
Conducting a network and security assessment is crucial in protecting your business. Our Network Assessments make identifying and documenting misconfigurations and vulnerabilities easy.
KEY FOCUS AREAS INCLUDE
Identifying missing critical patches
Identifying the lack of content filtering
Identifying non-admins with admin privileges
Microsoft O365 Cloud Assessments
We have extended our proven Network Assessment data gathering and reporting technology to the Cloud to provide essential visibility into Microsoft O365 Cloud Assessments.
KEY FOCUS AREAS INCLUDE
In-depth analysis of the Microsoft O365 environment
Identification of vulnerabilities and misconfigurations
Optimization of security and compliance settings
Compliance Management Assessments
Designed to automate compliance processes and ensure continuous compliance with various industry standards, including HIPAA, GDPR, CMMC, NIST (SP) 800-171, and cyber insurance policies.
KEY FOCUS AREAS INCLUDE
Streamlined compliance processes
Role-based cloud platform
Support for multiple industry standards
Workstation Backup and Disaster Recovery
Protecting your critical data is crucial for the survival of your business. In case of any unforeseen disaster or theft, you need to be confident that you can recover your data and continue operating without losing clients or revenue. Advanced I.T.’s disaster recovery and business continuity planning services can help you achieve this.
KEY FOCUS AREAS INCLUDE
PC, data, and hard drive backup
System recovery
Off-site server storage for all your location and server data
On-site Engineer
Improve staff productivity and reduce downtime with our Field Engineering Services and Support. Our on-site Field Engineers can provide end-user support, act as your tech expert and consultant, assess and document systems, and more.
KEY FOCUS AREAS INCLUDE
Performance and preventive maintenance reports
24/7 IT help desk support
Software installation
24/7 device monitoring and helpdesk alerts
Deployment of new clients, devices, systems, and networks
Hardware and software assessments
