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4.9/5

Client Rating on Google

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300+

Clients Served

Full Service, No Compromise

Our belief is to give you the best of what IT has to offer! And our incredible team will make sure that our vision is never compromised!

Advanced IT support

Support & Engineering

Immediate assistance from real experts.

24/7 HelpDesk

When facing a technological roadblock, you want a person with a human touch to help resolve your issue, not just a robot. At Advanced IT, we prioritize the people behind the technology. When you contact our 24/7 IT help desk, you will always be assisted by one of our friendly experts.

KEY FOCUS AREAS INCLUDE
  • Providing desktop support to help your team quickly identify, respond to, and recover from technical issues and downtimes

24/7 NOC (Network Operations Center)

A critical part of our Advanced IT Managed Services, which are designed to help our customers focus on their core business. We take care of their IT infrastructure, business applications, and services so they can concentrate on what they do best. Our Managed Services include a range of activities and tools that we use to manage our customers’ IT environments.

KEY FOCUS AREAS INCLUDE
  • Initial and ongoing assessments of your IT infrastructure to ensure it is secure, reliable, and performing optimally
  • Network and services configuration to ensure your systems are set up and maintained to meet your specific business needs
  • Network automation and toolset development to improve the efficiency and effectiveness of our management processes.

On-site Engineer

Improve staff productivity and reduce downtime with our Field Engineering Services and Support. Our on-site Field Engineers can provide end-user support, act as your tech expert and consultant, assess and document systems, and more.

KEY FOCUS AREAS INCLUDE
  • Performance and preventive maintenance reports
  • 24/7 IT help desk support
  • Software installation
  • 24/7 device monitoring and helpdesk alerts
  • Deployment of new clients, devices, systems, and networks
  • Hardware and software assessments

Security & Defense

Proactive protection for your data and devices.

Anti-Virus protection and monitoring

At Advanced IT, we provide robust antivirus solutions to protect workstations and servers against both known and emerging malware threats. Our antivirus software employs traditional signature-based protection to stay up-to-date with the latest dangers and advanced heuristic checks and behavior filtering to defend against new infections.

KEY FOCUS AREAS INCLUDE
  • Ensuring protection against known and emerging malware threats
  • Minimizing resource usage to prevent slowdowns
  • Providing full visibility and control over antivirus operations

Dark Web Monitoring Email Phishing and training

Our award-winning Dark Web Monitoring, Email Phishing and Training solutions offer invaluable insights and peace of mind at an incredible value. With always-on human and machine monitoring using real-time, analyst-validated data, it works to protect your business from credential compromise risks.

KEY FOCUS AREAS INCLUDE
  • Comprehensive and validated data
  • Quick and easy setup in minutes
  • Affordable and scalable solution

Domain and SSL certificate monitoring

Strengthen our client trust by ensuring their website’s SSL certificate is installed and working correctly with our Domain and SSL Certificate Monitoring service.

KEY FOCUS AREAS INCLUDE
  • Checking SSL expiration
  • Monitoring website security
  • Providing immediate alerts

Workstation Backup and Disaster Recovery

Protecting your critical data is crucial for the survival of your business. In case of any unforeseen disaster or theft, you need to be confident that you can recover your data and continue operating without losing clients or revenue. Advanced I.T.’s disaster recovery and business continuity planning services can help you achieve this.

KEY FOCUS AREAS INCLUDE
  • PC, data, and hard drive backup
  • System recovery
  • Off-site server storage for all your location and server data

Management & Automation

Streamlined operations to save you time.

Asset Lifecycle Management

Say goodbye to the tedious search for accurate asset information. Advanced IT automatically pulls data from our tools and beyond, providing you with reliable hardware, software, and warranty information in one sheet. Now, you can easily obtain the actual asset lifecycle status without wasting time on manual searches.

KEY FOCUS AREAS INCLUDE
  • Consolidating all of your asset data into a single sheet
  • Eliminating wasted time and money on duplicated data
  • Offering seamless integration to automate processes with just a few clicks

Remote Monitoring and Management

Enables our IT team to manage and monitor an organization’s IT infrastructure remotely, providing real-time alerts and automated support to address technical issues proactively.

KEY FOCUS AREAS INCLUDE
  • Constant issue monitoring and notifications
  • Remotely monitoring devices for common issues with confidence and receiving real-time alerts

Professional Services Automation

Automate and streamline various operational processes, including project management, resource planning, time tracking, and other key workflows. By leveraging PSA tools, Advanced IT can optimize service delivery, improve resource utilization, and ultimately enhance overall productivity.

KEY FOCUS AREAS INCLUDE
  • Project management
  • Resource planning
  • Time tracking and other key processes

Client Documentation Platform

Our Client Documentation Platform helps find, track, and access all relevant information, providing unparalleled efficiency, transparency, and consistency throughout.

KEY FOCUS AREAS INCLUDE
  • Organized documentation
  • Relationship mapping
  • Secure password management
  • Enterprise-grade security

Assessments & Consulting

Deep dives into your infrastructure.

Virtual CIO (Chief Information Officer)

Technology is essential to your success, but understanding your options can be overwhelming with limited in-house resources. That’s where our vCIO (virtual Chief Information Officer) comes in.

KEY FOCUS AREAS INCLUDE
  • Assessing your technology needs
  • Bringing a broad technical background that spans a range of IT environments and applies that technical knowledge to help you achieve your goals

Business Review Reporting

Our Business Review Reporting offers businesses comprehensive reporting on key technology areas such as asset lifecycle management, warranty look-ups, and budget forecasts, helping clients make informed decisions about their IT infrastructure.

KEY FOCUS AREAS INCLUDE
  • Asset Lifecycle Management
  • Warranty Look-ups
  • Budget Forecasts

Network and Security Assessments

Conducting a network and security assessment is crucial in protecting your business. Our Network Assessments make identifying and documenting misconfigurations and vulnerabilities easy.

KEY FOCUS AREAS INCLUDE
  • Identifying missing critical patches
  • Identifying the lack of content filtering
  • Identifying non-admins with admin privileges

Microsoft O365 Cloud Assessments

We have extended our proven Network Assessment data gathering and reporting technology to the Cloud to provide essential visibility into Microsoft O365 Cloud Assessments.

KEY FOCUS AREAS INCLUDE
  • In-depth analysis of the Microsoft O365 environment
  • Identification of vulnerabilities and misconfigurations
  • Optimization of security and compliance settings

Compliance Management Assessments

Designed to automate compliance processes and ensure continuous compliance with various industry standards, including HIPAA, GDPR, CMMC, NIST (SP) 800-171, and cyber insurance policies.

KEY FOCUS AREAS INCLUDE
  • Streamlined compliance processes
  • Role-based cloud platform
  • Support for multiple industry standards

Vulnerability Scanning & Reporting

Automated scanning of your internal and external networks to identify potential security holes before attackers can exploit them. We provide detailed reports and remediation steps.

KEY FOCUS AREAS INCLUDE
  • External and Internal IP scanning
  • Port scanning and service identification
  • Prioritized remediation reporting

Optimize IT Resources

Extending IT Resources to Maximize Business Efficiency

Business owners find it challenging to reduce operational costs and achieve the maximum output from resources. We provide external IT support with a dedicated team of professionals, ensuring specialized and complex tasks are handled confidently and proficiently.

Helping you stay one step ahead of your competitors and achieve your strategic goals. Optimizing your routine operations while adapting a flexible and collaborative approach.

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Interested in working with Advanced IT?

Let's discuss how we can help transform your IT infrastructure

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Frequently Asked Questions (FAQs)

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Hardware Inventory Management

We offer reliable hardware inventory management services, allowing you to have complete control over your IT infrastructure. You can monitor asset health and utilization in real-times. Maximizing efficiency, reducing operation and enhancing security of your devices. Monitor updates from anywhere and get accurate insights.

Ensuring your business achieves the maximum value from software investments with our software asset management services. Helping you to stay compliant with vendor agreements, saving unnecessary costs. Our experts use data-driven approaches to reduce errors and align with your unique business needs.

Protecting sensitive data of your organization throughout the asset lifecycle. We identify all devices that store sensitive information and restrict unauthorized access. Ensure permanent data erasing before repurposing, selling or disposing assets. Maintaining the complete track of your IT assets, ensuring security at every stage.

Monitoring and managing the mobile devices used in your business. We enforce security policies, minimizing the chances of data leaks. Creating a central system for company devices for easy tracking and management. Our experts set up security rules according to your company’s policies.

We offer compliance and auditing services, ensuring your business follows necessary laws and regulatory standards. Our experts identify the specific regulations like HIPAA, GDPR or ISO to comply with the unique requirements of your industry. Rectifying regulatory shortfall before they cause problems to your organization.

Assigning unique labels to each device for easy tracking and efficient management. Keeping you informed about asset location and assigned employees to it. A proper cataloging process records purchase cost and maintenance history, simplifying tracking. We use RFID labels or barcodes for asset tagging.